02
/ CAPTUREThe intake form isn't the bottleneck. Uncertainty is.
People abandon intake when they cannot confirm coverage, wait 48 hours for a callback, or reach voicemail twice. One Georgia practice was losing 38% of its inquiries this way. We respond in minutes, by text or callback.
40–60%
of lost inquiries recovered
Who it's for
How it works
Missed Call & Inquiry Capture, step by step.
STEP 01
Intercept
Flags missed calls, abandoned forms, and unread messages instantly.
STEP 02
Respond
Replies within minutes, by text or callback, in your voice.
STEP 03
Verify
Checks commercial plans, Medicaid, Medicare Advantage, Tricare, Amerigroup, and CHIP.
STEP 04
Convert
Books the inquiry or hands it to your team, with tracking.
Common questions
Questions about Missed Call & Inquiry Capture.
How is this different from a standard answering service? +
An answering service takes a message. Missed inquiry capture closes the loop: it verifies insurance, routes the inquiry to the right clinician type, books or schedules a callback, and logs the contact. Practices using BHSAI typically capture 70 to 90% of inquiries that previously went unanswered, versus 10 to 20% with a standard after-hours service.
Does it handle Medicaid and Amerigroup verification? +
Yes. We configure real-time eligibility verification for Medicaid (including state-specific managed care plans), Amerigroup, Anthem BCBS, Aetna, Cigna, Optum/United, Tricare, Medicare Advantage, and major regional plans. The list is matched to the plans your practice is credentialed for.
Keep exploring.
Next step
See what this looks like for your practice.
A 30-minute call, no deck. Live in 6 to 10 weeks.