AI Intake Assistant
Answers calls and forms in your brand voice, around the clock. No Florida inquiry goes unanswered.
1,200+
Licensed behavioral health practices in Florida
94%
After-hours inquiries captured by BHSAI
$187K
Average annual revenue recovered per practice
< 5 min
Average inquiry response time after implementation
Florida market contextBehavioral health in
Behavioral health in
Florida.
Florida behavioral health practices operate in one of the most fragmented insurance markets in the country. With Florida Medicaid managed through the Agency for Health Care Administration and multiple competing managed care organizations, practices without AI-assisted eligibility verification at intake are making expensive manual errors every week.
Insurance and regulatory contextFlorida Medicaid (MMA) and the
Florida Medicaid (MMA) and the
Florida payer mix.
Florida Medicaid operates through the Managed Medical Assistance program, with plans including Aetna Better Health of Florida, Molina Healthcare of Florida, Simply Healthcare, Staywell Health Plan, WellCare of Florida, and Sunshine Health. BHSAI configures eligibility verification against the specific plans your practice accepts.
Regulatory body
Florida Department of Children and Families / Florida Council for Community Mental Health
What BHSAI implementsAI infrastructure for
AI infrastructure for
Florida practices.
Each implementation is tailored to your practice, not a template. We configure around your EHR, insurance panels, clinical specialties, and scheduling workflow.
Missed Inquiry Capture
Recover unanswered calls and form submissions. Typical Florida-market recovery: 40 to 60 percent of previously lost revenue.
Insurance Verification
Real-time eligibility checks against Florida Medicaid (MMA) and the commercial panels your practice accepts, at intake, not after scheduling.
Workflow Automation
Appointment reminders, follow-ups, and paperwork handled automatically so your Florida staff focuses on clients.
Lead and Funnel Systems
Attract and convert more Florida-area inquiries, configured for your clinical specialties and local search demand.
Practice Growth Infrastructure
The operational foundation to grow your Florida practice without scaling administrative overhead alongside it.
Florida service areas
Cities we serve.
Every implementation is tailored to your local insurance market and patient population. Select your city to see market-specific context.
From the fieldReading for Florida
Reading for Florida
practice owners.
Case studies and clinical perspectives from behavioral health practices that have implemented AI intake systems.
Common questions
What Florida practices ask us.
Does BHSAI serve behavioral health practices across Florida?+
Yes. BHSAI serves Florida practices statewide, from Miami-Dade to the Panhandle. Implementations are configured around your local insurance market, whether that means Medicaid MMA plans in South Florida, Tricare panels in Jacksonville, or commercial-heavy markets in Tampa Bay and Orlando.
How does BHSAI handle Florida Medicaid Managed Medical Assistance panels at intake?+
Florida Medicaid routes clients through multiple competing managed care organizations, including Aetna Better Health, Molina Healthcare, Simply Healthcare, Staywell, WellCare, and Sunshine Health. BHSAI verifies eligibility against the specific plans your practice accepts before scheduling, not after billing.
What does a BHSAI implementation actually do for a Florida practice?+
Three things. First, it ensures no inquiry goes unanswered, including after-hours calls and web form submissions. Second, it runs insurance verification at first contact so clients without coverage are handled appropriately before they reach the schedule. Third, it handles appointment reminders and follow-ups so your clinical staff is not doing administrative work between sessions.
Is BHSAI built for telehealth-forward practices?+
Yes. BHSAI handles both in-office and telehealth scheduling workflows. This matters in Florida, where many practices run hybrid in-person and telehealth models and need intake that routes clients to the right care delivery type based on their insurance coverage and presenting concern.
Who is behind BHSAI?+
BHSAI was founded by Felice Martin, a Licensed Professional Counselor (LPC009575, State of Georgia). Felice built the system inside her own practice, Behavioral Health Associates of Georgia, after experiencing the intake problem firsthand as both a clinician and a practice owner. Every feature reflects that direct operational experience.
What does the implementation process look like for a Florida practice?+
We start with a strategy call to map your current intake funnel, insurance panels, and scheduling workflow. Implementation takes two to four weeks depending on EHR integration complexity. The system goes live configured around your brand voice and your specific panel mix.
Does BHSAI work with both solo practices and group practices in Florida?+
Yes. BHSAI serves solo clinicians who need to stop losing after-hours inquiries and large group practices that need to scale intake without scaling staff. The implementation is tailored to your practice size, structure, and clinical specialties.