Privacy Policy

Behavioral Health Systems AI, Inc. ("BHSAI," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.behavioralhealthsystemsai.com or engage with our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

Information you provide directly:

• Name, email address, phone number, and practice name when you complete our contact form or book a strategy call
• Professional credentials, practice size, and operational details shared during consultation
• Communications you send us via email or message forms

Information collected automatically:

• IP address and general geographic location (country/region level)
• Browser type, operating system, and device type
• Pages visited, time on page, and referral source
• Interaction with forms and calls to action

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and schedule strategy consultations
• Deliver and improve our AI implementation services
• Send relevant resources, case studies, and service updates (with your consent)
• Understand how visitors use our website and optimize the experience
• Meet our legal and compliance obligations

We will never sell your personal information to third parties or use it for purposes unrelated to the services you've requested.

3. HIPAA & Health Information

BHSAI operates as a Business Associate under HIPAA when implementing AI systems for covered behavioral health entities. In such contexts:

• We execute a Business Associate Agreement (BAA) with all covered entity clients
• Protected Health Information (PHI) is handled in accordance with the HIPAA Security Rule and Minimum Necessary Standard
• PHI is never used for marketing, analytics, or AI training without explicit authorization
• Our implementations include audit logging, access controls, and encryption in transit and at rest

Important: This website does not collect, transmit, or store Protected Health Information. Do not submit patient data through our website contact forms.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share it only in these limited circumstances:

• Service providers: Vendors who help us operate our website and services (e.g., email delivery, calendar scheduling), bound by confidentiality agreements
• Legal requirements: When required by law, subpoena, or to protect the rights and safety of BHSAI or others
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you

5. Cookies & Tracking

We use minimal, privacy-respecting cookies:

• Essential cookies: Required for the website to function (session state, security). Cannot be disabled.
• Analytics cookies: Help us understand aggregate traffic patterns. No personally identifiable information is tracked. You may opt out via your browser settings.

We do not use advertising cookies, retargeting pixels, or cross-site tracking technologies.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Contact form submissions are retained for up to 24 months. You may request deletion at any time by contacting us at info@behavioralhealthsystemsai.com.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information ("right to be forgotten")
• Object to or restrict certain processing
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, email info@behavioralhealthsystemsai.com. We will respond within 30 days.

8. Security

We implement industry-standard security measures including HTTPS/TLS encryption in transit, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and to report any suspected security issues to info@behavioralhealthsystemsai.com.

9. Children's Privacy

Our website and services are intended for healthcare professionals and practice administrators. We do not knowingly collect information from anyone under 18 years of age. If you believe a minor has provided us with personal information, please contact us immediately.

10. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where appropriate, by sending an email notification. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us