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AI for behavioral health practices
across Kentucky.

Kentucky expanded Medicaid in 2014 and now has one of the highest rates of Medicaid coverage in the country.

Kentucky market context

Behavioral health in Kentucky.

Kentucky behavioral health practices operate under Kentucky Medicaid managed care, administered through the Cabinet for Health and Family Services. With multiple competing managed care organizations and a population facing significant rates of depression, anxiety, and substance use, particularly in eastern Kentucky's Appalachian communities, practices without automated intake and eligibility verification are managing the most preventable form of revenue loss in their market.

Common questions

What Kentucky practices ask us.

How does BHSAI handle Kentucky Medicaid managed care eligibility at intake?+

Kentucky Medicaid routes clients through five competing managed care plans: Aetna Better Health, Humana Healthy Horizons, Passport by Molina Healthcare, UnitedHealthcare, and WellCare. BHSAI verifies which plan your client carries and confirms eligibility before scheduling, preventing coverage mismatches from surfacing at billing.

What outcomes do Kentucky practices typically see after implementation?+

Most BHSAI practices recover 40 to 60 percent of previously missed inquiries in the first 90 days. Time to first session drops by 3.4 times on average. Annual revenue recovered from inquiry capture typically runs between $120K and $230K for practices with consistent incoming volume.

Serving Kentucky practices

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