The group practice problem
Hundreds of intake types. One front desk.
A 15-clinician group practice can handle more than 200 kinds of intake through one small admin team. It works until someone is out.
95%+Inquiry capture rate
65%+Inquiry-to-appointment conversion
82%+First-appointment show rate
< 30 minTo first response
What we implement
The systems group practices start with.
/ CAPTURE
Missed Call & Inquiry Capture
Recovers missed calls and forms.
Explore Missed Call & Inquiry Capture →/ INFRA
Practice Growth Infrastructure
Dashboards, SOPs, and reporting.
Explore Practice Growth Infrastructure →Proof
78% to 96% inquiry capture in 60 days.
Felice Martin, LPC, built Behavioral Health Associates of Georgia, and every system was tested there first. No staff were added or replaced.
Common questions
For group practice owners.
How large does a group practice need to be? +
There is no minimum. BHSAI scales from one clinician to large, multi-site group practices.
Can it route intakes to specific clinicians? +
Yes, by specialty, modality, age group, language, location, and insurance panel, using rules your clinical leadership approves.
How long does implementation take? +
Typically 6 to 10 weeks from kickoff to live, followed by a 90-day optimization sprint.
Keep exploring.
Next step
Scale intake without scaling the front desk.
A 30-minute call, no deck. We'll look at your intake funnel and tell you where to start.