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AI for behavioral health practices
across West Virginia.

West Virginia has the highest rate of drug overdose deaths in the country and among the highest rates of mental health need.

West Virginia market context

Behavioral health in West Virginia.

West Virginia behavioral health practices operate under West Virginia Medicaid managed care, administered through the Bureau for Medical Services. With one of the highest rates of mental health need and substance use disorder in the country and a rural geography that concentrates clinical capacity into a handful of city-based practices, the demand-to-supply ratio for behavioral health services in West Virginia is among the most acute in the region.

Common questions

What West Virginia practices ask us.

How does BHSAI handle West Virginia Medicaid eligibility at intake?+

West Virginia Medicaid routes clients through four Mountain Health Trust plans: Aetna Better Health of WV, The Health Plan, Highmark Health Options, and Wellpoint. BHSAI verifies which plan your client carries and confirms eligibility before scheduling, so your team is not discovering coverage gaps at billing.

What outcomes do West Virginia practices typically see after implementation?+

Most BHSAI practices recover 40 to 60 percent of previously missed inquiries in the first 90 days. Time to first session drops by 3.4 times on average. For West Virginia practices serving rural catchment areas, capturing previously unanswered inquiries also has direct community access impact beyond the revenue recovery.

Serving West Virginia practices

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