Insights from 15+ years inside behavioral health practices — and the AI implementation work that grew out of them. Every piece is written by Felice Martin, LPC (LPC009575 · Georgia), drawing on real intake data, real insurance workflows, and real clinical operations from practices across the United States. No AI-generated filler. No content calendar. Published when there's something worth saying.
A short argument for boring AI in clinical environments. Most demos try to dazzle. The implementations that actually work in behavioral health do the opposite — they disappear into your team's week. Here's why that matters, and what it looks like in practice.
What we changed, what we kept, and what the clinical directors noticed in the first month.
The quarterly platform update — including Spanish-language intake and direct-write to SimplePractice / TherapyNotes.
Essays, playbooks, and honest takes on what's working in behavioral health AI — and what isn't.
A framework for thinking clearly about AI-in-behavioral-health, separating administrative augmentation from clinical automation.
A practical diagnostic for assessing where your practice sits — and what's realistic in the next 90 days.
Q2 implementations are underway in Indiana, Michigan, and Ohio. Notes on what we're learning from cross-state regulatory nuance.
The exact diagnostic we walk partner practices through in week one. Fifteen questions, four measurements, one spreadsheet.
How a growing group practice sequenced AI implementation to avoid scaling the chaos alongside the footprint.
Two new phone-system integrations, a rebuilt dashboard, and a shorter path to a live intake from a recovered call.
Why every admin team we've worked with ended up retaining more staff after AI rollout, not fewer.
A printable list built for procurement conversations. Short, specific, and skeptical.
Response-time lessons worth borrowing. Marketing tactics worth ignoring.
Product releases, partnerships, and practice announcements — the things that don't need a full essay.
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About the writing, the author, and how BHSAI uses real clinical data to inform every piece.