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What is manual insurance verification costing your practice?

Enter your numbers, or start from published benchmarks.

Inputs

Tell us about your intake.

Defaults come from published benchmarks, listed under the calculator. Replace them with your own numbers for a better estimate.

New client inquiries, plus any re-checks your team runs for existing clients
40
Portal lookups, phone calls to the plan, and documenting the result
20 min
Wage of the person running checks, before benefits and overhead
$22.08
Live · Updates as you move sliders

Estimated annual cost

$3,533
Staff wages spent on manual eligibility checks per year
Staff hours per month
checks × minutes ÷ 60
13
Staff hours per year
monthly hours × 12
160
Equivalent full-time workweeks
annual hours ÷ 40
4.0
Gap vs. electronic benchmark
128 hours a year if checks averaged 4 minutes
$2,826
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Methodology

Where the defaults come from.

Every default is a published figure. Your actual numbers will vary, so replace them with your own.

  • 40 checks per monthA 200-client practice typically generates 30 to 50 new inquiries per month (BHSAI analysis). Add re-checks if your team re-verifies existing clients.
  • 20 minutes per manual checkAverage time medical providers spend on a manual eligibility and benefit verification, with a range of 3 to 60 minutes (2023 CAQH Index).
  • $22.08 per hourNational median hourly wage for medical secretaries and administrative assistants, May 2025 (U.S. Bureau of Labor Statistics). Excludes benefits and overhead, so the true cost is higher.
  • 4-minute electronic benchmarkAverage time for a fully electronic verification for medical providers (2023 CAQH Index). Used only to show the size of the gap, not as a promised result.
  • What's not includedClients lost to verification delays, denied claims from eligibility errors, and re-verification before each visit.
Common questions

About this calculator.

How accurate is this estimate? +
The defaults are national benchmarks, not your practice. Timing a week of your team's checks gives a better number.
Does this include the cost of clients who leave? +
No, only staff time. For inquiries that never become appointments, use the lost revenue calculator.
How does BHSAI handle verification? +
We set up real-time eligibility checks at first contact for the plans you are credentialed with, including Medicaid managed care plans.
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