AI Intake Assistant
Answers calls and forms in your brand voice, around the clock. No New Orleans inquiry goes unanswered.
New Orleans behavioral health market has been shaped by long-term recovery from Hurricane Katrina, chronic community trauma, high rates of substance use and depression, and a healthcare system that continues to be rebuilt. The city's practices serve a predominantly Medicaid-enrolled population alongside a growing young professional community attracted by the city's cultural and economic revival.
New Orleans practices serving the Healthy Louisiana population navigate eligibility across multiple competing managed care plans. BHSAI verifies which plan a client carries at first contact, preventing the intake-to-billing gap that produces write-offs and disrupts care continuity.
BHSAI implementations are configured around your specific insurance mix, verifying eligibility and routing by panel at intake, not at billing.
Each implementation is tailored to your practice. We configure around your EHR, insurance panels, and clinical specialties.
Answers calls and forms in your brand voice, around the clock. No New Orleans inquiry goes unanswered.
Recover unanswered calls and form submissions. Typical New Orleans-market recovery: 40 to 60 percent of previously lost revenue.
Real-time eligibility checks against Healthy Louisiana (Medicaid) and the commercial panels your New Orleans practice accepts, at intake.
Appointment reminders, follow-ups, and paperwork handled automatically so your New Orleans staff focuses on clients, not administration.
Attract and convert more New Orleans-area inquiries, configured for your clinical specialties and local search demand.
The operational foundation to grow your New Orleans practice without scaling administrative overhead alongside it.
BHSAI was built inside Behavioral Health Associates of Georgia by Felice Martin, LPC. These outcomes came from real practices, starting there.
After-hours inquiries captured
Faster time-to-first-session
Average annual revenue recovered
Practices implemented or onboarding
Yes. BHSAI serves New Orleans-area practices across Orleans Parish and the surrounding Southeast Louisiana / Gulf South region. Every implementation is configured around your specific insurance panels, clinical specialties, and intake workflow, not a generic template.
Healthy Louisiana operates through managed care plans including Aetna Better Health of Louisiana, AmeriHealth Caritas Louisiana, Healthy Blue Louisiana (a BCBS affiliate), Humana Health Benefit Plan of Louisiana, and Louisiana Healthcare Connections. BHSAI configures eligibility verification against the specific plans your practice accepts, at first client contact. For New Orleans practices, BHSAI verifies eligibility at the moment a client first contacts your practice, before scheduling, so your team is not discovering coverage issues after the appointment is already on the calendar.
Most New Orleans-area practices move from an average response time of 18 to 26 hours down to under 5 minutes after BHSAI implementation. That shift is the single biggest lever in inquiry conversion, and it happens without adding front-desk headcount.
Yes. New Orleans practices typically see panels including Aetna Better Health LA, AmeriHealth Caritas LA, Healthy Blue LA, Healthy Louisiana, and others. BHSAI configures eligibility verification around your specific accepted panels, not a generic payer list.
BHSAI was founded by Felice Martin, a Licensed Professional Counselor (LPC009575, State of Georgia). Felice built the system inside Behavioral Health Associates of Georgia after experiencing the intake problem firsthand as both a clinician and a practice owner. Every feature reflects that direct operational experience.
Solo clinicians, group practices, community mental health organizations, substance use treatment programs, and psychiatric practices. If your New Orleans practice receives phone or web inquiries and schedules clients, BHSAI has a configuration that fits your workflow.
Most implementations take two to four weeks from the initial strategy call to go-live. Timeline depends on EHR integration complexity and whether your practice needs custom intake scripts for specific presenting concerns or insurance panels. We do not push a generic setup; everything is built around your practice.