AI Intake Assistant
Answers calls and forms in your brand voice, around the clock. No Gainesville inquiry goes unanswered.
Gainesville is a university market with behavioral health demand driven by the University of Florida student population, the UF Health clinical network, and a growing community of families and working adults. Practices here serve a high proportion of young adults navigating their first experience with therapy and insurance.
Gainesville practices see elevated drop-off at intake from clients unfamiliar with insurance verification. BHSAI guides first-time clients through the eligibility step, reducing the rate at which confused callers give up and go to a competitor.
BHSAI implementations are configured around your specific insurance mix, verifying eligibility and routing by panel at intake, not at billing.
Each implementation is tailored to your practice. We configure around your EHR, insurance panels, and clinical specialties.
Answers calls and forms in your brand voice, around the clock. No Gainesville inquiry goes unanswered.
Recover unanswered calls and form submissions. Typical Gainesville-market recovery: 40 to 60 percent of previously lost revenue.
Real-time eligibility checks against Florida Medicaid (MMA) and the commercial panels your Gainesville practice accepts, at intake.
Appointment reminders, follow-ups, and paperwork handled automatically so your Gainesville staff focuses on clients, not administration.
Attract and convert more Gainesville-area inquiries, configured for your clinical specialties and local search demand.
The operational foundation to grow your Gainesville practice without scaling administrative overhead alongside it.
BHSAI was built inside Behavioral Health Associates of Georgia by Felice Martin, LPC. These outcomes came from real practices, starting there.
After-hours inquiries captured
Faster time-to-first-session
Average annual revenue recovered
Practices implemented or onboarding
Yes. BHSAI serves Gainesville-area practices across Alachua County and the surrounding North Central Florida region. Every implementation is configured around your specific insurance panels, clinical specialties, and intake workflow, not a generic template.
Florida Medicaid operates through the Managed Medical Assistance program, with plans including Aetna Better Health of Florida, Molina Healthcare of Florida, Simply Healthcare, Staywell Health Plan, WellCare of Florida, and Sunshine Health. BHSAI configures eligibility verification against the specific plans your practice accepts. For Gainesville practices, BHSAI verifies eligibility at the moment a client first contacts your practice, before scheduling, so your team is not discovering coverage issues after the appointment is already on the calendar.
Most Gainesville-area practices move from an average response time of 18 to 26 hours down to under 5 minutes after BHSAI implementation. That shift is the single biggest lever in inquiry conversion, and it happens without adding front-desk headcount.
Yes. Gainesville practices typically see panels including Aetna, Florida Blue, Medicaid MMA, Medicare, and others. BHSAI configures eligibility verification around your specific accepted panels, not a generic payer list.
BHSAI was founded by Felice Martin, a Licensed Professional Counselor (LPC009575, State of Georgia). Felice built the system inside Behavioral Health Associates of Georgia after experiencing the intake problem firsthand as both a clinician and a practice owner. Every feature reflects that direct operational experience.
Solo clinicians, group practices, community mental health organizations, substance use treatment programs, and psychiatric practices. If your Gainesville practice receives phone or web inquiries and schedules clients, BHSAI has a configuration that fits your workflow.
Most implementations take two to four weeks from the initial strategy call to go-live. Timeline depends on EHR integration complexity and whether your practice needs custom intake scripts for specific presenting concerns or insurance panels. We do not push a generic setup; everything is built around your practice.