AI Intake Assistant
Answers calls and forms in your brand voice, around the clock. No Orlando inquiry goes unanswered.
Orlando's behavioral health market has grown alongside the metro's population expansion. The area serves a diverse population across Orange, Seminole, and Osceola counties, with high demand for anxiety, trauma, and family therapy services driven by the region's large hospitality and service industry workforce.
Orlando practices see above-average after-hours inquiry volume from shift workers and hospitality employees seeking evening and weekend appointments. AI intake that operates 24/7 is not optional here; it is the floor for competing in this market.
BHSAI implementations are configured around your specific insurance mix, verifying eligibility and routing by panel at intake, not at billing.
Each implementation is tailored to your practice. We configure around your EHR, insurance panels, and clinical specialties.
Answers calls and forms in your brand voice, around the clock. No Orlando inquiry goes unanswered.
Recover unanswered calls and form submissions. Typical Orlando-market recovery: 40 to 60 percent of previously lost revenue.
Real-time eligibility checks against Florida Medicaid (MMA) and the commercial panels your Orlando practice accepts, at intake.
Appointment reminders, follow-ups, and paperwork handled automatically so your Orlando staff focuses on clients, not administration.
Attract and convert more Orlando-area inquiries, configured for your clinical specialties and local search demand.
The operational foundation to grow your Orlando practice without scaling administrative overhead alongside it.
BHSAI was built inside Behavioral Health Associates of Georgia by Felice Martin, LPC. These outcomes came from real practices, starting there.
After-hours inquiries captured
Faster time-to-first-session
Average annual revenue recovered
Practices implemented or onboarding
Yes. BHSAI serves Orlando-area practices across Orange County and the surrounding Central Florida region. Every implementation is configured around your specific insurance panels, clinical specialties, and intake workflow, not a generic template.
Florida Medicaid operates through the Managed Medical Assistance program, with plans including Aetna Better Health of Florida, Molina Healthcare of Florida, Simply Healthcare, Staywell Health Plan, WellCare of Florida, and Sunshine Health. BHSAI configures eligibility verification against the specific plans your practice accepts. For Orlando practices, BHSAI verifies eligibility at the moment a client first contacts your practice, before scheduling, so your team is not discovering coverage issues after the appointment is already on the calendar.
Most Orlando-area practices move from an average response time of 18 to 26 hours down to under 5 minutes after BHSAI implementation. That shift is the single biggest lever in inquiry conversion, and it happens without adding front-desk headcount.
Yes. Orlando practices typically see panels including Aetna, Cigna, Florida Blue, Medicaid MMA, and others. BHSAI configures eligibility verification around your specific accepted panels, not a generic payer list.
BHSAI was founded by Felice Martin, a Licensed Professional Counselor (LPC009575, State of Georgia). Felice built the system inside Behavioral Health Associates of Georgia after experiencing the intake problem firsthand as both a clinician and a practice owner. Every feature reflects that direct operational experience.
Solo clinicians, group practices, community mental health organizations, substance use treatment programs, and psychiatric practices. If your Orlando practice receives phone or web inquiries and schedules clients, BHSAI has a configuration that fits your workflow.
Most implementations take two to four weeks from the initial strategy call to go-live. Timeline depends on EHR integration complexity and whether your practice needs custom intake scripts for specific presenting concerns or insurance panels. We do not push a generic setup; everything is built around your practice.