AI Intake Assistant
Answers calls and forms in your brand voice, around the clock. No Huntington inquiry goes unanswered.
Huntington sits at the West Virginia-Kentucky-Ohio tri-state confluence and is home to Marshall University and Marshall Health. The city has been among the most directly affected by the opioid crisis in the country, with substance use treatment demand that has shaped the behavioral health market around crisis-informed care. Practices here serve a predominantly Medicaid-enrolled population with high acuity and complex treatment needs.
Huntington practices serving the substance use treatment population see above-average inquiry urgency. Clients in active crisis often contact multiple providers simultaneously. BHSAI immediate response captures them before they reach a competitor or, more critically, before they disengage from help-seeking entirely.
BHSAI implementations are configured around your specific insurance mix, verifying eligibility and routing by panel at intake, not at billing.
Each implementation is tailored to your practice. We configure around your EHR, insurance panels, and clinical specialties.
Answers calls and forms in your brand voice, around the clock. No Huntington inquiry goes unanswered.
Recover unanswered calls and form submissions. Typical Huntington-market recovery: 40 to 60 percent of previously lost revenue.
Real-time eligibility checks against West Virginia Medicaid and the commercial panels your Huntington practice accepts, at intake.
Appointment reminders, follow-ups, and paperwork handled automatically so your Huntington staff focuses on clients, not administration.
Attract and convert more Huntington-area inquiries, configured for your clinical specialties and local search demand.
The operational foundation to grow your Huntington practice without scaling administrative overhead alongside it.
BHSAI was built inside Behavioral Health Associates of Georgia by Felice Martin, LPC. These outcomes came from real practices, starting there.
After-hours inquiries captured
Faster time-to-first-session
Average annual revenue recovered
Practices implemented or onboarding
Yes. BHSAI serves Huntington-area practices across Cabell County and the surrounding Southwest West Virginia / Tri-State Region region. Every implementation is configured around your specific insurance panels, clinical specialties, and intake workflow, not a generic template.
West Virginia Medicaid operates through managed care plans including Aetna Better Health of West Virginia, The Health Plan, UniCare (an Anthem company), and UnitedHealthcare Community Plan of West Virginia. BHSAI configures eligibility verification against the specific plans your practice accepts, at first client contact. For Huntington practices, BHSAI verifies eligibility at the moment a client first contacts your practice, before scheduling, so your team is not discovering coverage issues after the appointment is already on the calendar.
Most Huntington-area practices move from an average response time of 18 to 26 hours down to under 5 minutes after BHSAI implementation. That shift is the single biggest lever in inquiry conversion, and it happens without adding front-desk headcount.
Yes. Huntington practices typically see panels including Aetna Better Health WV, The Health Plan, UniCare WV, United Healthcare WV, and others. BHSAI configures eligibility verification around your specific accepted panels, not a generic payer list.
BHSAI was founded by Felice Martin, a Licensed Professional Counselor (LPC009575, State of Georgia). Felice built the system inside Behavioral Health Associates of Georgia after experiencing the intake problem firsthand as both a clinician and a practice owner. Every feature reflects that direct operational experience.
Solo clinicians, group practices, community mental health organizations, substance use treatment programs, and psychiatric practices. If your Huntington practice receives phone or web inquiries and schedules clients, BHSAI has a configuration that fits your workflow.
Most implementations take two to four weeks from the initial strategy call to go-live. Timeline depends on EHR integration complexity and whether your practice needs custom intake scripts for specific presenting concerns or insurance panels. We do not push a generic setup; everything is built around your practice.