AI Intake Assistant
Answers calls and forms in your brand voice, around the clock. No Lafayette inquiry goes unanswered.
Lafayette is the economic and cultural hub of Acadiana. The city's behavioral health market serves a working-class and professional population built around the oil and gas industry, with significant Medicaid enrollment alongside commercial insurance from energy sector employers across the Acadiana region.
Lafayette practices serving the oil and gas workforce see above-average income volatility among clients as commodity prices cycle. Practices that implement fast eligibility verification and intake retain clients through coverage changes more effectively than those relying on manual processes.
BHSAI implementations are configured around your specific insurance mix, verifying eligibility and routing by panel at intake, not at billing.
Each implementation is tailored to your practice. We configure around your EHR, insurance panels, and clinical specialties.
Answers calls and forms in your brand voice, around the clock. No Lafayette inquiry goes unanswered.
Recover unanswered calls and form submissions. Typical Lafayette-market recovery: 40 to 60 percent of previously lost revenue.
Real-time eligibility checks against Healthy Louisiana (Medicaid) and the commercial panels your Lafayette practice accepts, at intake.
Appointment reminders, follow-ups, and paperwork handled automatically so your Lafayette staff focuses on clients, not administration.
Attract and convert more Lafayette-area inquiries, configured for your clinical specialties and local search demand.
The operational foundation to grow your Lafayette practice without scaling administrative overhead alongside it.
BHSAI was built inside Behavioral Health Associates of Georgia by Felice Martin, LPC. These outcomes came from real practices, starting there.
After-hours inquiries captured
Faster time-to-first-session
Average annual revenue recovered
Practices implemented or onboarding
Yes. BHSAI serves Lafayette-area practices across Lafayette Parish and the surrounding Acadiana / South Central Louisiana region. Every implementation is configured around your specific insurance panels, clinical specialties, and intake workflow, not a generic template.
Healthy Louisiana operates through managed care plans including Aetna Better Health of Louisiana, AmeriHealth Caritas Louisiana, Healthy Blue Louisiana (a BCBS affiliate), Humana Health Benefit Plan of Louisiana, and Louisiana Healthcare Connections. BHSAI configures eligibility verification against the specific plans your practice accepts, at first client contact. For Lafayette practices, BHSAI verifies eligibility at the moment a client first contacts your practice, before scheduling, so your team is not discovering coverage issues after the appointment is already on the calendar.
Most Lafayette-area practices move from an average response time of 18 to 26 hours down to under 5 minutes after BHSAI implementation. That shift is the single biggest lever in inquiry conversion, and it happens without adding front-desk headcount.
Yes. Lafayette practices typically see panels including Aetna Better Health LA, AmeriHealth Caritas LA, Cigna, Healthy Blue LA, and others. BHSAI configures eligibility verification around your specific accepted panels, not a generic payer list.
BHSAI was founded by Felice Martin, a Licensed Professional Counselor (LPC009575, State of Georgia). Felice built the system inside Behavioral Health Associates of Georgia after experiencing the intake problem firsthand as both a clinician and a practice owner. Every feature reflects that direct operational experience.
Solo clinicians, group practices, community mental health organizations, substance use treatment programs, and psychiatric practices. If your Lafayette practice receives phone or web inquiries and schedules clients, BHSAI has a configuration that fits your workflow.
Most implementations take two to four weeks from the initial strategy call to go-live. Timeline depends on EHR integration complexity and whether your practice needs custom intake scripts for specific presenting concerns or insurance panels. We do not push a generic setup; everything is built around your practice.