AI Intake Assistant
Answers calls and forms in your brand voice, around the clock. No Chattanooga inquiry goes unanswered.
Chattanooga's behavioral health market is driven by the city's manufacturing and logistics workforce, a strong BlueCross BlueShield commercial base, and growing demand for trauma and substance use treatment. The city's position at the Tennessee-Georgia border means some practices serve cross-border clients with dual-state insurance complexity.
Chattanooga practices near the Georgia state line sometimes see clients with Georgia Medicaid coverage. BHSAI eligibility verification handles multi-state plan confirmation without requiring manual lookup from your front-desk staff.
BHSAI implementations are configured around your specific insurance mix, verifying eligibility and routing by panel at intake, not at billing.
Each implementation is tailored to your practice. We configure around your EHR, insurance panels, and clinical specialties.
Answers calls and forms in your brand voice, around the clock. No Chattanooga inquiry goes unanswered.
Recover unanswered calls and form submissions. Typical Chattanooga-market recovery: 40 to 60 percent of previously lost revenue.
Real-time eligibility checks against TennCare and the commercial panels your Chattanooga practice accepts, at intake.
Appointment reminders, follow-ups, and paperwork handled automatically so your Chattanooga staff focuses on clients, not administration.
Attract and convert more Chattanooga-area inquiries, configured for your clinical specialties and local search demand.
The operational foundation to grow your Chattanooga practice without scaling administrative overhead alongside it.
BHSAI was built inside Behavioral Health Associates of Georgia by Felice Martin, LPC. These outcomes came from real practices, starting there.
After-hours inquiries captured
Faster time-to-first-session
Average annual revenue recovered
Practices implemented or onboarding
Yes. BHSAI serves Chattanooga-area practices across Hamilton County and the surrounding Southeast Tennessee region. Every implementation is configured around your specific insurance panels, clinical specialties, and intake workflow, not a generic template.
TennCare operates through three managed care organizations: BlueCross BlueShield of Tennessee, United Healthcare Community Plan, and Amerigroup Tennessee. BHSAI configures intake to verify eligibility and route by plan from the first client contact, before scheduling. For Chattanooga practices, BHSAI verifies eligibility at the moment a client first contacts your practice, before scheduling, so your team is not discovering coverage issues after the appointment is already on the calendar.
Most Chattanooga-area practices move from an average response time of 18 to 26 hours down to under 5 minutes after BHSAI implementation. That shift is the single biggest lever in inquiry conversion, and it happens without adding front-desk headcount.
Yes. Chattanooga practices typically see panels including Aetna, BlueCross BlueShield TN, Cigna, Medicare, and others. BHSAI configures eligibility verification around your specific accepted panels, not a generic payer list.
BHSAI was founded by Felice Martin, a Licensed Professional Counselor (LPC009575, State of Georgia). Felice built the system inside Behavioral Health Associates of Georgia after experiencing the intake problem firsthand as both a clinician and a practice owner. Every feature reflects that direct operational experience.
Solo clinicians, group practices, community mental health organizations, substance use treatment programs, and psychiatric practices. If your Chattanooga practice receives phone or web inquiries and schedules clients, BHSAI has a configuration that fits your workflow.
Most implementations take two to four weeks from the initial strategy call to go-live. Timeline depends on EHR integration complexity and whether your practice needs custom intake scripts for specific presenting concerns or insurance panels. We do not push a generic setup; everything is built around your practice.