AI Intake Assistant
Answers calls and forms in your brand voice, around the clock. No Hattiesburg inquiry goes unanswered.
Hattiesburg serves as the behavioral health hub for South Mississippi's Pine Belt region, with the University of Southern Mississippi creating consistent young adult mental health demand and a regional referral network drawing clients from Lamar, Perry, and Jones counties. The city's healthcare infrastructure is anchored by Forrest General Hospital and Merit Health Wesley.
USM-affiliated clients in Hattiesburg are often first-time therapy seekers unfamiliar with insurance and intake processes. AI intake that guides these clients through eligibility verification reduces drop-off at the moment they are most ready to engage with behavioral health services.
BHSAI implementations are configured around your specific insurance mix, verifying eligibility and routing by panel at intake, not at billing.
Each implementation is tailored to your practice. We configure around your EHR, insurance panels, and clinical specialties.
Answers calls and forms in your brand voice, around the clock. No Hattiesburg inquiry goes unanswered.
Recover unanswered calls and form submissions. Typical Hattiesburg-market recovery: 40 to 60 percent of previously lost revenue.
Real-time eligibility checks against Mississippi Medicaid and the commercial panels your Hattiesburg practice accepts, at intake.
Appointment reminders, follow-ups, and paperwork handled automatically so your Hattiesburg staff focuses on clients, not administration.
Attract and convert more Hattiesburg-area inquiries, configured for your clinical specialties and local search demand.
The operational foundation to grow your Hattiesburg practice without scaling administrative overhead alongside it.
BHSAI was built inside Behavioral Health Associates of Georgia by Felice Martin, LPC. These outcomes came from real practices, starting there.
After-hours inquiries captured
Faster time-to-first-session
Average annual revenue recovered
Practices implemented or onboarding
Yes. BHSAI serves Hattiesburg-area practices across Forrest County and the surrounding South Central Mississippi / Pine Belt region. Every implementation is configured around your specific insurance panels, clinical specialties, and intake workflow, not a generic template.
Mississippi Medicaid is administered by the Division of Medicaid, with coordinated care through Magnolia Health (a Centene company) and United Healthcare Community Plan Mississippi. BHSAI configures eligibility verification at first contact, confirming which plan a client carries or identifying self-pay situations before scheduling, so your team is not managing coverage surprises at billing. For Hattiesburg practices, BHSAI verifies eligibility at the moment a client first contacts your practice, before scheduling, so your team is not discovering coverage issues after the appointment is already on the calendar.
Most Hattiesburg-area practices move from an average response time of 18 to 26 hours down to under 5 minutes after BHSAI implementation. That shift is the single biggest lever in inquiry conversion, and it happens without adding front-desk headcount.
Yes. Hattiesburg practices typically see panels including Aetna, Magnolia Health, Mississippi Medicaid, Medicare, and others. BHSAI configures eligibility verification around your specific accepted panels, not a generic payer list.
BHSAI was founded by Felice Martin, a Licensed Professional Counselor (LPC009575, State of Georgia). Felice built the system inside Behavioral Health Associates of Georgia after experiencing the intake problem firsthand as both a clinician and a practice owner. Every feature reflects that direct operational experience.
Solo clinicians, group practices, community mental health organizations, substance use treatment programs, and psychiatric practices. If your Hattiesburg practice receives phone or web inquiries and schedules clients, BHSAI has a configuration that fits your workflow.
Most implementations take two to four weeks from the initial strategy call to go-live. Timeline depends on EHR integration complexity and whether your practice needs custom intake scripts for specific presenting concerns or insurance panels. We do not push a generic setup; everything is built around your practice.