AI Intake Assistant
Answers calls and forms in your brand voice, around the clock. No Conway inquiry goes unanswered.
Conway sits between Little Rock and the Northwest Arkansas corridor, serving a growing suburban population driven by three universities (University of Central Arkansas, Hendrix College, and Central Baptist College) and a rapidly expanding residential community. The city's behavioral health market serves a younger-than-average demographic with high first-presentation rates among college students and young professionals.
Conway practices see elevated first-time therapy seekers from the university population unfamiliar with insurance and intake processes. AI intake that guides these clients through eligibility verification reduces abandonment at the step where confused first-timers most commonly drop off.
BHSAI implementations are configured around your specific insurance mix, verifying eligibility and routing by panel at intake, not at billing.
Each implementation is tailored to your practice. We configure around your EHR, insurance panels, and clinical specialties.
Answers calls and forms in your brand voice, around the clock. No Conway inquiry goes unanswered.
Recover unanswered calls and form submissions. Typical Conway-market recovery: 40 to 60 percent of previously lost revenue.
Real-time eligibility checks against Arkansas Medicaid and the commercial panels your Conway practice accepts, at intake.
Appointment reminders, follow-ups, and paperwork handled automatically so your Conway staff focuses on clients, not administration.
Attract and convert more Conway-area inquiries, configured for your clinical specialties and local search demand.
The operational foundation to grow your Conway practice without scaling administrative overhead alongside it.
BHSAI was built inside Behavioral Health Associates of Georgia by Felice Martin, LPC. These outcomes came from real practices, starting there.
After-hours inquiries captured
Faster time-to-first-session
Average annual revenue recovered
Practices implemented or onboarding
Yes. BHSAI serves Conway-area practices across Faulkner County and the surrounding Central Arkansas / Little Rock Metro Corridor region. Every implementation is configured around your specific insurance panels, clinical specialties, and intake workflow, not a generic template.
Arkansas Medicaid operates through managed care organizations including Arkansas Total Care (a Centene company) and UnitedHealthcare Community Plan of Arkansas. Medicaid expansion has significantly increased the covered population seeking behavioral health services since 2013. BHSAI configures eligibility verification against the specific plans your practice accepts, at first client contact. For Conway practices, BHSAI verifies eligibility at the moment a client first contacts your practice, before scheduling, so your team is not discovering coverage issues after the appointment is already on the calendar.
Most Conway-area practices move from an average response time of 18 to 26 hours down to under 5 minutes after BHSAI implementation. That shift is the single biggest lever in inquiry conversion, and it happens without adding front-desk headcount.
Yes. Conway practices typically see panels including Aetna, Arkansas Total Care, Arkansas Medicaid, Medicare, and others. BHSAI configures eligibility verification around your specific accepted panels, not a generic payer list.
BHSAI was founded by Felice Martin, a Licensed Professional Counselor (LPC009575, State of Georgia). Felice built the system inside Behavioral Health Associates of Georgia after experiencing the intake problem firsthand as both a clinician and a practice owner. Every feature reflects that direct operational experience.
Solo clinicians, group practices, community mental health organizations, substance use treatment programs, and psychiatric practices. If your Conway practice receives phone or web inquiries and schedules clients, BHSAI has a configuration that fits your workflow.
Most implementations take two to four weeks from the initial strategy call to go-live. Timeline depends on EHR integration complexity and whether your practice needs custom intake scripts for specific presenting concerns or insurance panels. We do not push a generic setup; everything is built around your practice.